What is Grivo

An AI-powered chatbot platform that transforms your website content into intelligent customer conversations - with email campaigns built in.

Last updated: April 2026

Grivo is an AI-powered chatbot platform that helps you automate customer support, capture leads, and engage website visitors 24/7. Train your chatbot on your website content, documents, and knowledge base to provide instant, accurate responses to customer questions.

Unlike other AI chatbot tools, Grivo also includes a full email campaign builder and a shared live chat inbox - so you can capture leads through chat and convert them with email campaigns, all from one platform.

What Grivo does

Instant answers

Answers customer questions instantly using AI trained on your website and docs.

Lead capture

Captures and qualifies leads with customizable forms directly in the chat widget.

Live chat inbox

Shared team inbox for when conversations need a human touch. Full context preserved.

Email campaigns

Send email campaigns to leads captured by your chatbot. Drag-and-drop builder included.

2-minute setup

Paste one script tag on your website. Works with any platform - React, WordPress, Shopify.

Analytics

Track conversations, lead capture rates, email opens, and clicks in one dashboard.

Key features

  • AI chatbot trained on your content - Point Grivo at your website URL or upload PDFs. It learns your product automatically and answers visitor questions with accurate, contextual responses.
  • Live chat with human handoff - The AI handles routine questions. When a conversation needs a human, it transfers seamlessly to your team's shared inbox with full context.
  • Lead capture - Capture visitor names and emails directly in the chat widget. Leads flow into your contact list automatically.
  • Email campaigns - Create and send email campaigns with a drag-and-drop builder. Use AI to generate email copy. Track opens, clicks, and conversions.
  • Customizable chat widget - Match your brand colors, set a welcome message, control widget position, and personalize the chatbot's personality.
  • Analytics dashboard - See what customers ask most, track resolution rates, monitor email campaign performance, and identify content gaps.

How it works

How Grivo Works - 3 Step SetupStep 1: Train your AI chatbot on your website, PDFs, or docs. Step 2: Embed the chat widget with one script tag. Step 3: Engage visitors 24/7 with AI-powered answers and lead capture.1Train your chatbotWebsite URL, PDFs,or paste text content~2 minutes2Embed the widgetOne <script> tag.Works with any platform.Copy & paste3Engage visitorsAI answers 24/7.Captures leads automatically.Fully automated
  1. Train your chatbot - Enter your website URL and Grivo crawls your pages automatically. You can also upload PDFs or paste documentation. Grivo builds a knowledge base from all your content.
  2. Add the widget to your site - Copy a single <script> tag and add it to your website. Works with React, Next.js, WordPress, Shopify, Webflow, Wix, or any HTML page. Takes about 2 minutes.
  3. Engage visitors automatically - Your AI chatbot answers questions 24/7 using your content. It captures lead information and routes complex conversations to your team.
  4. Send email campaigns - Leads captured in chat flow into your subscriber list. Create email campaigns with the drag-and-drop builder, schedule sends, and track performance.
How Grivo AI Chatbot Learns From Your ContentGrivo uses retrieval-augmented generation (RAG). Your website, PDFs, and docs are crawled, split into chunks, converted to embeddings, and stored. When a visitor asks a question, the most relevant chunks are retrieved and the AI generates an accurate answer.How Grivo learns from your contentYour ContentWebsite, PDFs,FAQs, text docsCrawl & ParseExtract text fromall your pagesSplit into ChunksBreak content intomeaningful sectionsCreate EmbeddingsConvert to vectorrepresentationsVector StoreKnowledge baseVisitor Question"How do I cancel?"Semantic SearchFind relevant chunksAI generates accurate answer from your content

Who is Grivo for

Grivo is built for small teams that want one tool for customer chat and email:

  • SaaS startups - Automate support, capture leads, and run email campaigns without enterprise pricing.
  • Indie hackers - Add AI chat to your product in 2 minutes. Free plan is enough to get started.
  • Documentation sites - Turn static docs into interactive AI-powered help. Visitors get instant answers.
  • E-commerce stores - Answer shipping, product, and return questions 24/7. Capture emails for marketing.
  • Agencies - Manage chatbots and email campaigns for clients from one dashboard.

Grivo vs other tools

Grivo Chat-to-Email Conversion PipelineThe Grivo conversion pipeline: A website visitor interacts with your AI chatbot, their email is captured via the lead capture form, they are added to your contact list, you send them targeted email campaigns, and they convert into paying customers.๐Ÿ‘คVisitor asksa questionChat widget๐Ÿค–AI chatbotanswers + capturesLead form shown๐Ÿ“‹Added to yourcontact listAutomaticโœ‰Send emailcampaignsDrag-and-drop builderโœ”CustomerconvertsRevenue
FeatureGrivoSiteGPTIntercom
AI chatbotโœ“โœ“โœ“
Email campaignsโœ“โœ—โœ“
Free planโœ“โœ—โœ—
Starting price$0$39/mo$39/seat/mo
Live chat inboxโœ“Limitedโœ“
Setup time2 min10+ min30+ min

See full comparisons: SiteGPT alternative ยท Intercom alternative

Next steps