Send first campaign

Before you start

You need at least one contact in your subscriber list. Contacts can come from:

• Chat widget lead capture - Visitors who shared their email through your AI chatbot (set up lead capture)
• CSV import - Upload a spreadsheet of contacts
• Manual add - Add contacts one by one in the Subscribers section

Create a campaign

1. Go to Campaigns in the sidebar
2. Click Create Campaign
3. Enter a campaign name (internal only - recipients won't see this)
4. Enter the email subject line

Choose recipients

Select who receives your email:

• All subscribers - Send to everyone in your contact list
• Specific list - Send to a tagged segment (e.g., "chatbot leads", "Pro users")

Design your email

Grivo includes a drag-and-drop email builder. You can:

• Start from a template or build from scratch
• Drag content blocks: text, image, button, divider, columns
• Use the AI writer to generate email body copy
• Preview on desktop and mobile

The builder auto-saves as you work. No risk of losing changes.

Preview and send

1. Click Preview to see exactly what recipients will receive
2. Send a test email to yourself first (recommended)
3. Choose to Send now or Schedule for a specific date/time
4. Click Send Campaign

Track results

After sending, track performance in the campaign dashboard:

• Delivered - How many emails were successfully delivered
• Opens - How many recipients opened the email
• Clicks - How many clicked a link
• Bounces - Emails that couldn't be delivered
• Unsubscribes - Recipients who opted out

Email limits

Limits reset on the 1st of every month.