Last updated: April 2026
Botpress is the developer's AI agent platform - 1M+ users in 180+ countries, a 31,000-strong Discord community, the LLMz inference engine, and a deep visual flow editor with code execution nodes. The pricing layers a plan fee on top of AI Spend (LLM tokens at provider cost): Pay-as-you-go $0, Plus $79/mo annual, Team $445/mo annual. For SaaS teams that want a chatbot trained on docs + live chat + email campaigns without managing LLM token meters, Grivo is a flat $0 free or $19/month Pro.
Botpress is excellent for what it is. The reasons teams shop around:
Per botpress.com/pricing, every plan has a fixed component plus AI Spend (LLM token costs). PAYG includes $5/mo free credit, Plus includes $5/mo, Team includes $5/mo, all capped at $100/$100/$500 respectively. The cap protects you, but you still budget two numbers instead of one.
Botpress's human handoff feature on Plus is functional but not a full helpdesk. For teams that want chatbot deflection plus a real human inbox with saved replies, team assignment and SLAs, Grivo's shared inbox is purpose-built.
The Botpress visual flow editor, code nodes, RBAC and CLI are powerful - but the cost of using them is a dev sprint. SaaS teams who want a chatbot live by Friday afternoon often prefer Grivo's 2-minute setup over a custom flow design.
| Feature | Grivo | Botpress |
|---|---|---|
| Pricing model | Flat workspace, AI included | Plan + AI Spend (LLM tokens) |
| Free / pay-as-you-go plan | Free forever | $0 + AI Spend ($5/mo free credit) |
| Plus plan | $19/mo Pro | $79/mo annual + AI Spend |
| Team plan | Pro covers it | $445/mo annual + AI Spend |
| AI Spend cap | Not applicable | $100 (PAYG/Plus) / $500 (Team) |
| Bring-your-own LLM keys | Roadmap | ✓ OpenAI, Anthropic, Groq |
| LLM token markup | Not applicable | 0% markup at provider cost |
| Live chat shared inbox | ✓ | Human handoff (Plus+) |
| Email campaigns built in | ✓ | ✗ |
| Visual flow editor | Basic | ✓ deep node-based editor |
| LLMz custom inference engine | GPT-4o native | ✓ proprietary |
| Knowledge base indexing | ✓ | ✓ visual KB indexing |
| RBAC + advanced permissions | Roadmap | Team plan only |
| White labelling | Pro $19/mo | Plus $79/mo (watermark removal) |
| Developer-first / SDK | API + JS widget | ✓ deep SDKs, CLI, code nodes |
| Discord community size | Growing | 31,000+ developers |
| Customer base | Growing fast | 1M+ users in 180+ countries |
| Ideal for | SaaS support + sales | Developers building custom AI agents |
Botpress's zero-markup AI Spend model is honest, but it puts the LLM token cost on your finance team. A spike in traffic = a spike in tokens = a spike in bill. Grivo Pro is $19/month including AI usage on fair-use limits.
Botpress is great at chatbot orchestration. The human handoff is functional. Grivo's shared inbox is first-class: saved replies, assignments, mentions, mobile-friendly agent UI. For SaaS support teams, that polish matters daily.
Botpress is an agent platform, not a marketing tool. Grivo bundles drag-and-drop email campaigns with templates, scheduled sends, and segmentation. A lead captured by the chatbot becomes a campaign subscriber automatically.
Botpress's visual editor rewards the time you put in. Grivo's AI chatbot rewards typing your URL: paste it, the bot trains, it goes live. For SaaS teams under launch deadlines, that is the difference between "next week" and "this afternoon."
Honest answer: if you are building a complex AI agent with code execution, MCP tools, custom flows, RBAC, and a 31,000-strong dev community to draw from, Botpress is the platform. The HostifAI, Waiver Group and Extendly case studies on botpress.com all leverage that depth.
For end-user-facing chatbot + live chat + email at SaaS pricing, Grivo is the right fit.
Honest answer:
For SaaS support / lead capture, marketing site chatbots, and teams that want one bill, Grivo is the cleaner fit.
If your bot is a typical support / lead-capture flow, most teams move in 1-2 hours.
Identify the 3-5 flows that handle 80% of conversations. Document trigger -> action.
grivo.io. No credit card. Invite teammates - no per-seat fee.
Point Grivo at your website + docs URL. Index runs in 1-5 minutes - no flow building required for most cases.
If a Botpress flow handled a billing FAQ, encode it as a saved reply or chatbot answer in Grivo.
Remove the Botpress webchat script. Paste the Grivo one-liner. Customise welcome and lead-capture fields.
Build a welcome sequence in the drag-and-drop email builder. Send to leads captured in chat.
Pure AI chatbot. $32-$400/mo. Simpler than Botpress, less developer power.
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