Running a small team is hard. You want to answer every visitor, send beautiful email campaigns, and keep track of leads, all without hiring three new people. That is exactly what Grivo is built for. In this guide we will walk through how Grivo works, step by step, in plain English. No jargon. No fluff.
Grivo brings together three things small teams pay for separately: an AI chatbot, an email automation tool, and a unified inbox. They talk to each other, so a chat from your website can become a lead, then a follow up email, then a customer.
1. Your AI Chat Agent Learns From Your Website
The first thing most teams add is an AI chat agent. You paste your website URL, Grivo reads every page, learns your product and your tone, and turns it into a chatbot that can answer visitor questions in seconds.
What this looks like in practice
- A visitor lands on your pricing page and asks, "Do you have a free trial?"
- The AI chatbot answers in your voice, using the actual content from your site.
- If the visitor seems serious, the bot quietly captures their email and adds them as a lead.
- You see the conversation in your inbox the next morning. Done.
You stay in control. You can add custom answers for tricky questions, adjust the bot's personality, and decide when it should hand off to a human. If you want to dig in, the Create a chatbot guide walks you through it in 5 minutes.
2. Send Email Campaigns That Actually Get Opened
Once you have leads, you need to nurture them. Grivo includes a full email campaign builder so you can send newsletters, product updates and promotions without bouncing between five different tools.
The flow is simple
- Pick a list of contacts you want to email.
- Drag and drop blocks to design your message, or start from a template.
- Personalize with merge tags like first name or company.
- Hit send, or schedule for the perfect time.
- Watch opens, clicks and replies in real time.
The editor is built for non designers. If you can use Google Docs, you can build an email campaign in Grivo. Need ideas? Take a look at our complete starter guide.
3. Email Automation That Runs While You Sleep
Sending one campaign at a time is fine. Setting up a smart sequence that follows up automatically is way better. Grivo's email automation lets you build flows that react to what your contacts actually do.
Welcome new signups
Send a friendly intro the moment someone joins. Then follow up with onboarding tips on day 2 and day 7.
Recover abandoned carts
Nudge people who almost bought. A gentle reminder often turns a maybe into a yes.
Re-engage cold contacts
If someone has not opened an email in 60 days, send a check-in. It works.
Convert chatbot leads
When the AI chat agent captures a lead, kick off a tailored sequence based on what they asked about.
The best part? Your AI chatbot and your email automation share the same data. So a question someone asks the bot today can shape the email they get tomorrow.
4. One Inbox For Chats, Replies and Leads
Most teams hate context switching. Slack for chat, Gmail for replies, a CRM for leads, a spreadsheet for everything else. Grivo replaces those tabs with a single, calm inbox.
Every chatbot conversation, every email reply, every captured lead lands in the same place. You can reply to a chat or an email from the same screen. Your team sees the full history of every contact in one click.
5. How It All Fits Together
Here is the magic. Most tools do one thing well. Grivo connects them, so the whole is bigger than the parts.
Visitor chats
Your AI chat agent answers a question and captures the lead.
Sequence kicks in
Email automation sends a tailored follow up, no manual work.
You close the deal
When they reply, you see it in your unified inbox and take it from there.
That is the whole loop. Capture, nurture, convert. No spreadsheets, no Zapier glue, no extra subscriptions.
Why Small Teams Pick Grivo
- One price, three tools: AI chatbot, email campaigns and email automation in a single subscription.
- 5 minute setup: paste your website link and the AI does the rest.
- Built for humans: simple labels, no AI jargon, no SaaS bloat.
- Your data stays yours: export anytime, no lock-in.
- Real support: chat with a real person if you get stuck.